HOW WILL I BE ABLE TO
MANAGE MY ACCOUNT?
YOU WILL SIMPLY BE ABLE TO MANAGE YOUR ACCOUNT BY USING YOUR EMAIL
ADDRESS AND PASSWORD CREATED PRIOR TO SETTING YOUR ACCOUNT UP AT
www.skyunlimitedllc.com YOU WILL BE ABLE TO MAKE A PAYMENT, CHECK YOUR
MINUTES USED AND CHANGE YOUR FORWARDING NUMBER AT ANY TIME.
HOW CAN I GET MORE
MINUTES IF I EXCEED OVER THE AMOUNT OF MINUTES CHOSEN FOR MY PLAN?
YOU WILL NEED TO PURCHASE A NEW NUMBER WITH MORE MINUTES OR ADD FUNDS
TO YOUR ACCOUNT, WHICH YOU WILL BE CHARGED BY THE MINUTE. IF YOU WANT
TO KEEP YOUR SAME LOCAL NUMBER AFTER USING ALL OF YOUR MINUTES BEFORE
YOU REACH YOUR 30 DAYS, YOU CAN BUT A $5 FEE WILL BE APPLIED PLUS FEE
FOR THE PLAN YOU SELECT AT THAT TIME. UNUSED MINUTES DO NOT ROLL OVER.
HOW DO I KNOW WHICH PLAN
BEST FITS MY NEED?
YOUR CHOICE WILL BE BASED ON HOW OFTEN YOUR VIRTUAL PHONE NUMBER WILL
BE USED. FOR A FREE CONSULTATION PLEASE CALL OUR CUSTOMER SERVICE AT
1-877-534-0026.
HOW WILL I BE BILLED FOR
ANY SERVICE PROVIDED BY SKY UNLIMITED LLC?
ALL SERVICES ARE TO BE PREPAID BEFORE ANY SERVICE IS PROVIDED. THERE IS
NO BILL OR CONTRACT AND YOU MAY STOP SERVICE AT ANY TIME.
IF I DON’T
PREPAY FOR SERVICE TO RENEW BY THE 30TH DAY OF SERVICE OR WHEN MY
MINUTES HAVE EXCEEDED THEIR LIMIT WILL MY SERVICE BE INTERRUPTED?
YES, THE SYSTEM WILL AUTOMATICALLY SHUT YOUR SERVICE DOWN UNTIL YOU
RENEW YOUR SERVICE BY PREPAYING FOR WHAT EVER SERVICE FITS YOUR NEED AT
THAT TIME. YOU WILL HAVE 30 DAYS OF SERVICE AFTER YOU RENEW YOUR
SERVICE.
HOW WILL I KNOW IF MY
SERVICE IS CONNECTED PROPERLY?
YOU WILL BE ABLE TO CHECK YOUR NUMBER AT ANYTIME BY CALLING
YOUR LOCAL NUMBER OR BY CALLNG CUSTOMER SERVICE
AT 1-877-534-0026.
WILL THIS PHONE SERVICE
INTERFERE WITH MY CURRENT PHONE SERVICE?
NO, THIS PHONE SERVICE IS COMPLETELY SEPARATE; HOWEVER YOU WILL NEED AN
ACTIVE PHONE OR INTERNET SERVICE TO USE OUR SERVICE WHICH IS AN
INTERNET BASE PHONE SERVICE. YOU CAN NOT USE OUR SERVICE WITHOUT THE
PROPER COMMUNICATION TOOLS.
WHAT ARE THE TERMS DUE TO
LENGTH OF SERVICE?
YOU HAVE 30 DAYS TO USE SERVICE.
ARE COLLECT CALLS
ACCEPTED USING THE LOCAL NUMBERS PROVIDED?
NO, COLLECT CALLS CAN NOT BE MADE USING OUR LOCAL NUMBERS
PROVIDED.